This course has been produced for anyone who is responsible with the duty of caring for adults or supporting them, be it in a care home, a hospital, an adult’s own home, or anywhere in-between.

Course Factsheet:

Level: 2
Duration: 46 minutes
Sections: 2
Assessment: 1
Pass mark: 80%
Accredited by: CPD

Learning Outcomes:

By the end of the course, learners will have a thorough understanding of:

a. Understand the support available for addressing dilemmas that may arise about duty of care
b. Understand how duty of care contributes to safe practice
c. Deal with Comments and complaints
d. Deal with Incidents, errors and near misses
e. Deal with confrontation and difficult situations.